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ALL INDIA Free Shipping | 7-Day Free Returns

    FAQs

    Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at xincartworld@gmail.com

    Q.  Where do you ship from?

    A.  We ship from our manufacturing factory or warehouse located in Surat, Gujrat, Delhi, Guwahati and Maharashtra. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.

    Q. Is COD (Cash on Delivery) available?

    A.  Yes. Minimum amount of Order Must Be Rs-99 or Above.

    Q. How long will it take for my items to arrive?

    A. It will usually take 3-8 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.

    Q. Is shipping really FREE?

    A. Yes, Shipping is FREE all over India. on Prepaid Order of Rs-99 or Above. 

    Q. What is COD charges ?

    A. When we ship a order in COD Payments Mode Courier Aggregator Charges shipping Fee + extra 2% of total order for COD payments

    Q. How Much You Charge For COD?

    A. We Charge only Rs-39  for COD orders only.

    Q. Can we place a small order like  ₹-5,10 ?

    A. Yes, You can Only Prepaid Mode. But, If your Order Value Is less than ₹100 You Have to Pay the  order amount +GST and  standard ₹39 Shipping Charges.

    QDo you provide refund or return in case i face any issue with the product?

    A. Yes, we have our simple 7 days return and refund policy, Please read that here (place your return & refund policy link here)

    QHow long will it take to receive a tracking number?

    A. It will take usually between 1-2 business days.

    QWhere is your company located?

    A. Guwahati, Assam, India.

    QWill I receive a confirmation number when I place my order?

    A. Yes, all customers will receive confirmation after placing their orders (NOTE: Please contact us if you don't receive one within 12 hours) 

    QWho can I contact if I have a problem with my order?

    A. All inquiries can be forwarded to xincartworld@gmail.com After that you can directly whatsapp us or call us we will share the details.

    QHow can I pay?

    A. We accept all Major Credit Cards, Debit Cards, UPI, Net Banking, etc. We also do cash on delivery for maximum locations.

    QIs Checkout on this site safe and secure?

    A. You can be absolutely sure that all purchases here are safe and secure. 

    Q How to cancel my order?

    A.  In the event you wish to cancel your order, please contact by email us your order number at xincartworld@gmail.com (NOTE:  Contact us within 12 hours if you wish to cancel your order)

    Mostly Asked Question Bellow:-

    Yes, You Can Place Your Order in Cash On Delivery Mode As Well.

    Yes, you can Return The Products if its Damaged or faulty, we will refund the Complete Amount .

    Usually we dispatches the products within 48 hrs. After Customer Verification Call.

    It Will Take around 2-14 Days Depending Upon The Logistic Serviceability and Other Covid-19 Related protocol.

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    Estimate delivery Between 2-14 days

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    Free Return within 7days

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