Skip to content

ALL INDIA Free Shipping | 7-Day Free Returns

    Return & Refund Policy

    We have a 7-day return policy, which means you have 7days after receiving your item to request a return.

    In order to process a return or an exchange, please contact us for a return authorization.

    We accepts returns and exchanges within 5 DAYS of delivery. The returned items must be received in new, unused condition.

    RETURNS & EXCHANGES 

    We offer easy returns & exchanges on all orders. To return an item, please contact us and we will generate a return authorization for you. Returns are only accepted for items purchased directly from our website. The item(s) must be unused and in original packaging. To complete an exchange, place a new order for the item you would like. Please contact us with your order number and we will create a return authorization for your previous item. 

    Exchanges
    The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

    REFUNDS 

    We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.

    Once we receive the return order, it will take 3-5 business days for a refund to appear on your statement. If 3-5 business days have passed and you still don’t see a refund, please feel free to contact us at info@xincart.com or xincartworld@gmail.com

    Please remember it can take some time for your bank or credit card company to process and post the refund too.

    INVALID REASONS

    Buyer no longer wants the items - this is the most common example which we cannot honor if we want to continue offering great value at xincart®. The buyer should make sure he or she wants to buy the items before submitting an order, not after. After an order is submitted, the buyer enters into a legally binding contract with the seller to purchase all items in that order.

    Buyer should be confident that he or she is ready to pay the asking prices before submitting an order. After an order is submitted, the buyer enters into a legally binding contract with the seller to purchase all items in that order.

    Still Buyer Don't Want the items than we will cut the return shipping charges as flat Rs-50 or 20% of Total price whichever is higher.

    CANCELLATIONS 

    In the event you wish to cancel your order, please contact us. If the order has already shipped, we would be unable to stop the package.



    To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

    To start a return, you can contact us at info@xincart.com or xincartworld@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

    You can always contact us for any return question at info@xincart.com or  xincartworld@gmail.com.


    Damages and issues
    Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


    Exceptions / non-returnable items
    Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

    Unfortunately, we cannot accept returns on sale items or gift cards.

    SSL Secure Trusted Website

    All data are securely encrypted.

    Fast shipping & Delivery

    Estimate delivery Between 2-14 days

    Free Return

    Free Return within 7days

    24/7 Customer Support

    We are just a click away